The Phoenix Mind Logo

Emotional Intelligence in Sales Certification

Sell Smarter. Lead Stronger. Close with Confidence.

Sales isn’t about scripts, it’s about people.

Most sales training teaches tactics: pitch frameworks, objection handling, closing scripts.

But when emotions rise in the room, none of that holds.

The truth?

People don’t buy because of logic. They buy because of trust, safety, and confidence.

That’s where Emotional Intelligence (EI) becomes your greatest sales skill.

It’s not about being “nice.” It’s about reading the room, regulating yourself under pressure, and guiding buyers to decisions they actually feel good about.

This certification shows you exactly how.

What You’ll Learn Inside This Certification

Lisa Manzo - The Phoenix Mind

Through 7 powerful modules + knowledge checks, you’ll discover:

  • How to manage your own emotions in high-stakes conversations

  • How to read what buyers aren’t saying, emotional cues hidden beneath their words

  • How to regulate under pressure so you stay steady (even when buyers push back)

  • How to ask emotionally intelligent questions that uncover real needs

  • How to handle objections without defensiveness or pressure

  • How to close with confidence while reducing last-minute hesitation

  • How to follow up in ways that prevent buyer’s remorse and build long-term trust

By the end, you won’t just know sales tactics.

You’ll know how to lead sales conversations like an emotionally intelligent professional.

Who This Is For

This program is designed for:

  • Sales professionals who want to consistently close without pressure tactics

  • Entrepreneurs & service providers who need to build trust with clients

  • Corporate sales teams who want stronger results and healthier culture

  • Anyone who wants to move beyond scripts and create authentic, effective sales relationships

Why This Certification Matters

✔ Differentiates You in the Market – Stand out with a credential most salespeople don’t have.

✔ Proven to Improve Results – EI-trained sales professionals build deeper trust and higher retention.

✔ Practical & Actionable – No fluff, just tools you can apply immediately.

✔ Credential You Can Share – Downloadable certificate you can add to your resume and LinkedIn.

Created by Lisa Manzo

Lisa Manzo - The Phoenix Mind

Lisa is a master emotional intelligence trainer who’s worked with schools, hospitals, companies, and private clients across the country. Her teaching style is grounded, supportive, and practical - not fluffy or abstract.

This free course captures her most powerful tools for professionals who want to lead with empathy, communicate with clarity, and build emotionally intelligent workplaces.

Certification Details:

📌 Format: Self-paced video lessons + interactive knowledge checks

📌 Length: 7 core modules + 20-question final exam

📌 Credential: Emotional Intelligence in Sales Certification (downloadable + LinkedIn-ready)

📌 Cost: $97

Ready to Transform Your Sales?

If you’re tired of feeling like every sales call is a fight, this certification is your roadmap.

Learn to lead with calm confidence. Build trust instead of pressure.

And become the salesperson buyers want to say yes to.